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Technical Services Webchat launches on Knauf Website

Knauf are excited to launch our latest feature on www.Knauf.co.uk – our Technical Services webchat went LIVE on Monday 4th November 2019.

This function has two channels for you to choose from:

  • One channel allows our Technical Services to answer your Knauf related product/system queries with ease.
  • The other puts you through to our Specification Services who can start the process of specifying your next Knauf project.

Our agents are online on weekdays (except public holidays) from 9:00am until 5:00pm, on hand and ready to assist. To begin your conversation we ask for some basic information to help us fully understand the type of your query, we then supply you with a code to verify the authenticity of the request and you’re ready to go! After the conversation has ended, you will automatically be sent a transcript of your conversation for your records.

We hope that this innovative way of working will be convenient to our customers and add an additional contact method alongside emailing our Technical Services: technical@knauf.co.uk and calling our Technical Services Helpline: 0800 030 4135.

We look forward to hearing from you.

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