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Driving requires full concentration to be as safe as possible; hence, the implementation of such a policy by Knauf to protect its employees whilst on the road.

As a result, and without exception, all Knauf employees have been instructed not to use mobile phones whilst driving for any reason whatsoever.

Whilst driving, no calls will be placed or accepted by Knauf employees under any circumstances; even if the phone is in a fitted cradle or in use by the means of a hands-free or Bluetooth system. Mobile phones will be switched off and located out of reach whilst driving.

Compelling statistics educate us that removing the mobile phone distraction from the vehicle cockpit significantly reduces the chances of an incident.

We also promote healthy driving habits, with regular driver rest breaks on longer journeys providing the opportunity to return calls when safe to do so, we will of course monitor our response times and your feedback via our customer insights surveys.

Alternatively if your call is urgent, you can locate an alternative Knauf contact by contacting us.

We hope you can appreciate the safety reasons as to why we have adopted such a policy and we do not foresee any detrimental effect on our level of Service to you.

Key facts (source: Think! Road Safety)

  • Speaking on a mobile at the wheel, hands-free or hand-held, increases crash risk by four times
  • Talking on a phone is a bit like drink driving. Reaction times are 30% slower when using a hands-free phone than driving at the current drink drive limit in England and Wales (80mg alcohol per 100ml blood), and 50% slower than driving normally and sober
  • Hands-free calls cause almost the same level of risk as hand-held. It’s the call itself that is the main distraction, not holding the phone. Research shows it’s very different to having a normal conversation with a passenger
  • A survey by Brake found 15% of drivers who use a sat-nav admit making illegal or risky manoeuvres to correct mistakes when following sat-nav instructions
  • It’s estimated that as many as 22% of crashes could be caused, at least in part, by driver distraction.
  • Any secondary activity at the wheel increases your crash risk by two to three times, more for more complex activities