Driving requires full concentration to be as safe as possible; hence, the implementation of such a policy by Knauf to protect its employees whilst on the road.
As a result, and without exception, all Knauf employees have been instructed not to use mobile phones whilst driving for any reason whatsoever.
Whilst driving, no calls will be placed or accepted by Knauf employees under any circumstances; even if the phone is in a fitted cradle or in use by the means of a hands-free or Bluetooth system. Mobile phones will be switched off and located out of reach whilst driving.
Compelling statistics educate us that removing the mobile phone distraction from the vehicle cockpit significantly reduces the chances of an incident.
We also promote healthy driving habits, with regular driver rest breaks on longer journeys providing the opportunity to return calls when safe to do so, we will of course monitor our response times and your feedback via our customer insights surveys.
Alternatively if your call is urgent, you can locate an alternative Knauf contact by contacting us.
We hope you can appreciate the safety reasons as to why we have adopted such a policy and we do not foresee any detrimental effect on our level of Service to you.
Key facts (source: Think! Road Safety)