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Dear customer,


Since our last communication in April and as the country enters the next stage of lockdown easing, we’re seeing demand for Knauf Standard and High Performance Plasterboards continue to increase. 


In April we advised of changes in our delivery lead-time of up to 10 working days. As demand continues to grow so has our delivery lead-time which is now at a point where we need to make further changes to more effectively manage the supply of our high demand products. To offer a more stable service to our loyal customers, we will move into a process of allocation for all Knauf Standard and High Performance Plasterboards until further notice. Availability of other Knauf products and systems remain unaffected. A set of conditions in support of the allocation process has been set out and communicated to our network of UK & Ireland dealers.


On a personal note, I am very conscious that any constraints placed upon the supply of our products and systems pose considerable challenges for you. Please rest assured that our top priority is to protect our service levels to you in this period of high demand. Please accept my sincere thanks for your continued business in 2021 as our industry and society continues its recovery in these unprecedented times.




Yours sincerely


Spencer Maynard

Commercial Director

Knauf UK & Ireland